Privacy Policy

Last Updated: July 22, 2026

Privacy Policy

At Osorio Solutions Inc., through Hansel Osorio, we respect your privacy and are committed to handling the information you provide responsibly.

This Privacy Policy explains what information we may collect through hanselosorio.com, how we use it, when it may be shared, and what choices you have regarding your personal information.

By using this website or submitting information to us, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide through forms, phone calls, text messages, WhatsApp, email, or other communication methods, including:

• First and last name.

• Phone number.

• Email address.

• State of residence.

• Type of insurance or service you are interested in.

• Preferred contact method.

• Comments or other information you choose to provide.

We may also receive basic technical information related to your use of the website, including:

• IP address.

• Browser or device type.

• Pages visited.

• Date and time of access.

• Information about website performance.

This technical information may be collected by Hostinger or other tools enabled on the website.

2. Information You Should Not Submit Through the Public Form

Do not submit the following information through the public contact form:

• Social Security number.

• Banking or credit card information.

• Passwords.

• Verification codes.

• Photographs of identification documents.

• Immigration documents.

• Medical records.

• Other highly sensitive information.

When additional information is needed to assist you with an insurance application, we will provide instructions for using a more appropriate method.

3. How We Use Your Information

We may use your information to:

• Respond to your inquiry.

• Contact you about the services you requested.

• Schedule a call or consultation.

• Understand the type of coverage you are seeking.

• Conduct an initial review of options available in your state.

• Compare insurance companies, products, or plans.

• Provide customer service and follow-up assistance.

• Maintain records of our communications.

• Improve the content and operation of the website.

• Prevent fraud, misuse, or unauthorized activity.

• Comply with legal and regulatory obligations.

Submitting a contact form does not automatically begin a Marketplace application, authorize enrollment, or allow us to modify existing coverage.

Before completing, reviewing, or modifying certain applications, we may request additional consent and confirmation.

4. Communications With You

By submitting an inquiry, you authorize Hansel Osorio and Osorio Solutions Inc. to contact you regarding your request by:

• Phone call.

• Text message.

• WhatsApp.

• Email.

You may withdraw your authorization at any time by:

• Informing us during a phone call.

• Replying STOP to a text message.

• Contacting us through WhatsApp.

• Emailing hansel.insurance@gmail.com.

Withdrawing your authorization does not affect communications already sent or records we may be legally or regulatorily required to retain.

5. When We May Share Information

We may share information when reasonably necessary with:

• Website hosting and form providers.

• Email, telephone, and messaging service providers.

• Technology and data-storage providers.

• Insurance companies.

• HealthCare.gov or state-based Marketplaces.

• Authorized quoting or enrollment platforms.

• Legal, accounting, or compliance service providers.

• Governmental or regulatory authorities when required by law.

Information will only be shared to the extent reasonably necessary to respond to your request, provide the applicable service, or comply with a legal obligation.

6. We Do Not Sell Personal Information

We do not sell or rent personal information submitted through this website.

We also do not provide your information to unrelated companies so they can market their own products to you without appropriate authorization.

7. Cookies and Similar Technologies

This website may use cookies that are necessary to:

• Maintain website functionality.

• Remember certain settings.

• Detect technical errors.

• Analyze website performance and usage.

You may limit or delete cookies through your browser settings. Some website functions may not operate correctly if all cookies are blocked.

If additional advertising or tracking tools are enabled in the future, this Privacy Policy may be updated accordingly.

8. Information Security

We use reasonable administrative, technical, and organizational measures to reduce the risk of:

• Unauthorized access.

• Loss.

• Alteration.

• Improper disclosure.

• Fraudulent use.

However, no method of Internet transmission or electronic storage can guarantee absolute security.

For this reason, you should not submit highly sensitive information through the public form, standard email, or unsecured messages.

9. Information Retention

We may retain information for as long as reasonably necessary to:

• Respond to your inquiry.

• Provide follow-up assistance.

• Maintain our business relationship.

• Comply with legal and regulatory requirements.

• Resolve disputes.

• Prevent fraud or unauthorized activity.

Certain records related to Marketplace applications may be retained for the period required by CMS or other applicable authorities.

When information is no longer needed, we may delete it, anonymize it, or retain it only when required by law.

10. External Links

This website may include links to:

• WhatsApp.

• Instagram.

• Insurance companies.

• HealthCare.gov.

• State-based Marketplaces.

• Other third-party providers.

We do not control the privacy practices, security, content, or policies of those websites. You should review their policies before providing personal information.

11. Children’s Privacy

This website is not designed to collect personal information directly from children under 13 years of age.

Coverage requests involving children or dependents should be submitted by a parent, legal guardian, or authorized adult.

12. Requests Regarding Your Information

Subject to applicable law, you may request:

• Access to personal information we maintain about you.

• Correction of inaccurate information.

• Deletion of information when legally permitted.

• Withdrawal of your contact authorization.

• Information about how we use your personal data.

We may request reasonable information to verify your identity before processing a request.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

• Our services.

• Our providers.

• Our business practices.

• Legal or regulatory requirements.

The current version will be published on this page with the applicable update date.

14. Contact Information

For questions or requests related to privacy:

Osorio Solutions Inc.
Hansel Osorio
Website: hanselosorio.com
Email: hansel.insurance@gmail.com
Miami, Florida, United States